Working prototype
Patient & professional views
Care-service workflows

Mediq OneA shared service. A view for each person.

Start with the person. Bring the next step into view.

A care-service portal prototype with separate views for professionals and patients. ReApptor brought patient cards, visit information and observation entry with a supporting image into one responsive interface.

Discuss your service portal

Professional patient indicators on a tablet and a different patient’s own card on a phone. Fictional demonstration records.

Case overview

Business problem

One service, different needs

A care service needs a clear place for the person, the visit and the observations made along the way. Staff need to select the patient and see the relevant context. Patients need a simpler personal view. Before investing in a larger system, the service owner needs to see how these experiences fit together.

Make the care journey tangible

Mediq One explores that journey through a working portal prototype. Professionals open a patient card, switch between indicators and visits, and prepare an observation with a value, note and image. Patients have their own card and visit view. The screens use fictional records and portraits; measurement and visit data demonstrate the intended workflow.

Screenshots and media

Professional patient card and a different patient’s personal view on two phones. — Start with the person in front of you.

Different fictional visit lists in the professional tablet and patient phone views. — Keep visit information close to the patient.

Manual observation form with a thermometer reference image on a laptop beside a patient card on a phone. — A reading, an image and a note — together.

A fictional patient’s card on a small tablet and personal indicators on a phone. — Give patients their own view.

Professional indicator view on a tablet with another patient’s visit list on a phone. — See the indicators. Keep the next visit in view.

Observation-type selector on a tablet and the selected patient’s card on a phone. Prototype options, not a connected-device demonstration. — Choose how to add an observation.

Observation entry with an uploaded reference photo on a tablet and a patient’s own card on a phone. — Add the picture that gives the note context.

Patient visit overview on a tablet and a separate professional indicator view on a phone. — Keep the person and the visit connected.

Professional patient card on a laptop paired with a different patient’s personal indicators on a phone. — Two perspectives on the same service.

A manual observation form on a tablet with professional visit and patient card views on two phones. — Explore the care workflow before you build it.

Product capabilities

What customers and teams can do

Begin with the right patient

Select a patient from the professional dashboard and open their card. Identity, indicators and visit tabs give the next action a clear personal context.

A personal view for the patient

The patient opens their own card rather than the staff’s patient selector. The prototype shows how personal indicators and visit information can sit together.

Add context to an observation

Choose the observation type, enter a value and add a short note with an image. Review these elements together in the same patient context.

Explore the visit experience

Move between a patient’s indicators and a dated visit list. Use realistic demonstration records to review what staff and patients need to see at each step.

Reusable platform model

What ReApptor can reuse from this case

A portal for both sides of a service

Shape staff and customer views around the same service journey. Start with the people, information and actions each role needs.

Make the handoffs between your team and customers easier to understand.

Ideal for

Service providers with staff and customer workflows.

See solution details

A prototype you can work through

Turn an idea into real screens with realistic demonstration records. Walk through the key tasks before defining the wider implementation.

Give your team a concrete basis for discussing the next development step.